If you’ve purchased glasses from a LensCrafters store in the last decade, you may be eligible for a share of the proposed $39 million class-action settlement related to the AccuFit system. This lawsuit, filed in New York, alleges that LensCrafters made false claims about the AccuFit system, a digital measurement system that purportedly provides customers with “clearer, crisper vision.”
The proposed settlement, still pending court approval, would offer a single payment to LensCrafters customers nationwide who bought prescription eyeglasses from September 2013 to September 2023 after opting for AccuFit.
Class Action Lawsuit Details
- Settlement Approval Process: Both parties involved have chosen to resolve the lawsuit through a proposed settlement, which is awaiting court approval. LensCrafters, despite the pending settlement, has denied any wrongdoing, asserting its commitment to the quality of its prescription eyewear. The company maintains it never made material misrepresentations about AccuFit or its manufacturing process.
- LensCrafters’ Stance: According to court documents, LensCrafters expresses confidence in the superiority of AccuFit measurements and the benefits it provides to customers. The company denies charging for the service or increasing prices related to AccuFit, emphasizing that it was a complimentary service.
- Participation and Waiver: Customers choosing to participate in the class-action lawsuit waive the right to sue LensCrafters at a later date.
Eligibility for Settlement Payment
- Eligible Recipients: The settlement covers all U.S. customers who purchased prescription eyeglasses from LensCrafters between September 5, 2013, and September 20, 2023, after being fitted with AccuFit.
- Exclusions: Individuals affiliated with LensCrafters or the ongoing class-action lawsuit are excluded from the class, rendering them ineligible for a settlement payment.
- Compensation Amount: Each eligible customer may qualify for up to $50 for each pair of prescription eyeglasses purchased from LensCrafters.
Filing a Claim
- Claim Deadline: To be eligible for a settlement payment, customers must complete a claim form by April 26, 2024. Failure to submit a valid claim form by the deadline forfeits the right to receive payment.
- Claim Form Submission: Claim forms can be filled out online or sent via mail to the address provided, ensuring they reach the specified location by the deadline.
Important Deadlines
- Objection Deadline: Monday, January 24
- Exclusion Deadline: Monday, February 5
- Final Approval Hearing: Monday, February 26
- Claim Deadline: Friday, April 26
Settlement Payment Timing
- Distribution Timing: Settlement payments will be disbursed once the proposed settlement agreement gains court approval, considering any objections or appeals that may arise.
- Uncertain Timeline: The website notes uncertainty regarding when objections or appeals might be resolved, with further details and updates available on the website. Customers can contact the settlement administrator for information through various channels.
Class Action Lawsuit Overview
- Definition: A class-action lawsuit involves a person, known as a class representative, suing on behalf of themselves and others with similar grievances.
- Approval and Awards: Once approved, every member of the class is awarded, except for those who choose to opt out of the class.
For additional details or updates, individuals can refer to the website or contact the settlement administrator via phone, email, or mail.